Motivation Since the introduction of the GPT-3 model and its open availability via ChatGPT in 2022 (Wu et al., 2023), artificial intelligence has received another boost of interest, both in the scientific research community and for practical applications. In particular, the sub-field of generative artificial intelligence has since then been at the focus of attention […]

Motivation Generative artificial intelligence (GenAI) is artificial intelligence that uses generative models to create text, images, or other data (e.g., Banh and Strobel 2023; Feuerriegel et al. 2024). GenAI learns the patterns and structure of its provided training data and then, typically in response to textual inputs (i.e., prompts), generates new, synthetic data with similar […]

Research on process mining focuses on the development of tools and techniques for the data-driven analysis of organizational processes. Process mining achieves this by analyzing event logs, which consist of events recorded during the execution of a process. Naturally, the insightfulness and correctness of any results obtained using process mining strongly depend on the characteristics […]

The last two decades have seen considerable changes in the information technology (IT) landscape. This has been driven by the rise of data-driven machine learning (ML) and artificial intelligence (AI) technologies (Janiesch et al. 2021), the prominence of increasingly digital business strategies (Bharadwaj et al. 2013), which rely on digital innovation in almost any industries […]

Business process management (BPM) is a holistic management discipline (Rosemann and vom Brocke 2015) with an established toolbox and lifecycle of management activities (Dumas et al. 2018). It is a source of constant innovation and can provide companies with competitive advantage. While the execution of business process with so-called BPM systems is well-understood and relatively […]

Business process management (BPM) is a holistic management discipline (Rosemann and vom Brocke 2015) with an established toolbox and lifecycle of management activities (Dumas et al. 2018). It is a source of constant innovation and can provide companies with competitive advantage. While the execution of business process with so-called BPM systems is well-understood and relatively […]

Emerging technologies in healthcare such as wearables, robotics, nanotech, connected health, and genomics technologies produce increasing amounts of data, which fuel artificial intelligence-powered algorithms to actively react to, predict, and prevent diseases and steer scarce healthcare resources. Currently, while digitalization in the healthcare sector differs across European countries and worldwide, we see increasing advances that […]

Big Data as a Service (BDaaS) encompasses the software, data warehousing, infrastructure, and platform service models in order to deliver advanced analysis of large data sets, generally through a cloud-based network. It is a solution-based system designed to provide organizations with the wide-ranging capabilities to gain insights from data. With a rapidly growing amount of […]

The past decades have been marked by the rapid digitization of almost every part of human life. Our work and private life, healthcare, education, governmental institutions, and society as a whole have been undergoing an era of rapid change driven by new forms of digital communication, automation, new information sources, emerging digital markets, and social networks, as […]

The availability of digital technologies offers the opportunity to reshape work and life.  In particular, the traditional spatial and temporal restrictions for workspaces are increasingly being reduced. Even beyond COVID-19, many office employees will continue to work, at least partly, from home. Although the degree of virtualization will continue to increase, a combination of physical […]